Frequently Asked Questions
Everything you need to know about your beauty journey.
What is included in each Allure Beauty Box?
Each box features a curated selection of 6 or more editor-tested products, including at least 3 full-size items, spanning skincare, makeup, and haircare from top-tier brands.
When will my monthly box ship?
Boxes typically ship within 5 to 7 business days of your initial purchase or monthly renewal. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I skip a month or cancel my subscription?
Yes, you have full control. You can skip a month or cancel your subscription at any time through your account settings or by contacting our customer support team before your next billing date.
Are the products in the box cruelty-free?
While we strive to include many cruelty-free and clean beauty brands, the specific selection varies each month. We provide a detailed product guide in every box highlighting the features of each item.
What is your return policy?
Due to the curated nature of our boxes, we do not accept returns. However, if a product arrives damaged or is missing, please contact us within 30 days for a replacement or credit.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states. We are working hard to expand our beauty community to international destinations in the near future.